FAQ
Everything you want to know before we print.
From artwork setup to production timing, these are the most common questions we get from artists, labels, and collectors.
Artwork help
Upload a design or start from the editor, then refine it with us.
Made to order
Every sleeve and slipmat is produced after you confirm your design.
Quick replies
If you still have a question, we’re happy to help personally.
How do I start a custom order?+
Choose a product, open the editor, and build your design. If you want help, reach out through the contact page and we’ll guide you through it.
Can you help with artwork?+
Yes. We can review print files, suggest layout tweaks, and help you prepare the final artwork before production starts.
What file types work best?+
High-resolution PNG, PDF, and vector artwork are ideal. Clean source files help us keep the final print sharp and consistent.
How long does production take?+
Timing depends on the current queue and the size of the order. We’ll confirm the expected schedule once your artwork is ready.
Do you ship internationally?+
Yes. Shipping options are shown during checkout, and we can ship within the Netherlands and internationally.